This Wednesday, Dec. 5, 2012 photo, shows a Citi Bank sign  in Chicago. Citigroup turned in a strong first quarter, but the sentiment from the bank was more cautious than celebratory.  (AP Photo/Kiichiro Sato)


 Key Responsibilities:

  • Performs a variety of reconciliation tasks with limited complexity
  • Exchanges moderately complex information with others
  • Works under general supervision and established procedures
  • May support a range of products/services
  • Applies detailed knowledge of a wide range of specialized administrative/technical skills; and most of the impact is related to the accuracy of tasks performed
  • Applies attention to detail and task accuracy
  • Understands how duties relate/integrate with others in the team/unit

Development Value:

  • Training, both on the job training and presented training courses
  • Increased Product knowledge
  • Exposure to clients and other departments within Citi
  • This is a great opportunity for a candidate looking to work in a controls environment
  • The role will provide a high level of exposure to internal clients and enable the candidate to develop their client service skills
  • This is a necessary requirement for anyone hoping to progress into a more senior role within the Reconciliations department
  • The position will also help the candidate to enhance their knowledge of the clients supported within the GRU and their overall knowledge of the industry



  • Experience in a control, process or reconciliation environment preferential
  • Must have a good understanding of controls systems
  • Must use knowledge to resolve difficult reconciliation issues
  • Must be able to use experience to identify possible issues before they arise and also to be pro-active in resolving such issues
  • Must have the ability to multi-task by taking on extra ad-hoc tasks without letting the day-to-day tasks suffer
  • Ability to liaise with demanding clients
  • Ability to work independently within a team environment
  • Computer literate and good typing skills
  • Knowledge of recon systems including TLM will be an added advantage

Skills & Competencies:

  • Team player
  • Planning and Organizing
  • Analytical/Reasoning
  • Communication/Interpersonal Skills
  • Managing Client Relations – Not fully necessary but would be advantageous
  • Self Motivated/Results Orientated
  • Displays confidence in dealing with customers and colleagues
  • Maintains a control focus at all times
  • Must have strong analytical skills and PC skills
  • Must have good communication skills
  • Must have good time management skills
  • Ability to quickly adapt to changing dynamic environments
  • Should be flexible with work shifts and be ready to work in different shifts with short notice
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